The “No Whining” Rule

A Map of California

no whining

I don’t know about you, but I’m sick and tired of businesses that gripe and complain about whiny-ass customers who make unreasonable demands.  If not for us customers, you wouldn’t exist.  When no one is willing to purchase your products any longer, you and all your profits will vanish without a wisp of smoke.

And I, for one, will shed no tears.

If you want a glimpse of what I mean, take a look at Stacy Hall’s columns about customer service on deliveringhappiness.com.  First she claims that customers should be nicer to businesses, then she justifies telling us “no” as long as businesses do so politely.

“Co-Dependency” or The Balance of Power

Hall describes the relationship between many businesses and their customers as “co-dependent” on the grounds that “one person is continually serving the needs of the other without reciprocation.”

Checking further into the definition of “codependency,” I found

View original post 1,301 more words

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s